Whenever something is hard to see through, it’s good to have some numbers you can hold on to. This is especially true for Social Media Marketing. That is why Key Performance Indicators are so important. How do my pages perfom, what is good, what should be improved and how do my competitors do? This is exactly what you can see at one glance with the Fanpage Karma Dashboard.
And because this is so important, we improved our dashboard even further. You can now see more of the important KPIs and sort all your pages and competitiors by these numbers. So it’s easy for you to determine which page had the best service level or the best interaction.
Even better is the new option to select a certain period of time. Now you can easily compare and review the performance of last week, last month or even January 2011! In the Pro Edition, you can go back 6 months, the Premium Edition offers 12 months and the Business Edition unlimited reporting of past periods. Users of our Free Edition can see all results of the last 3 months. Data is available from the moment we began tracking the page or if you are an administrator of the page, you can see the complete past history.
Reporting gets extremely easy because you can export all KPIs to Excel with a mouse-click. Whenever your boss demands some performance figurs, you just click and hand over a neat report.
We will expand the time selection to many more parts of Fanpage Karma. We are happy to include your feedback to our steady improvements.