Community Management – 10 Tips to Deal with Social Media Trolls

They are everywhere and know it all better. We all know them: the trolls and the naggers. But how do you deal with troublemakers on social media? In this article, we will show you how to use community management to…

New Features for Your Community Management

The challenges community managers are facing are becoming more challenging every day. We’ve improved Fanpage Karma so that you can process messages even faster and easier. Find out all about the new features here. Tidy A few changes have made…

8 Tips to Sustainable Community Management

Community management is more than “small talk”. One of the core tasks for successful social media marketing is to set up and maintain an active online community. This will help you build a sustainable relationship with your audience. Each discussion…

NEW: Inbox – Organize Conversations by Tags

We have a new feature that is guaranteed to organize your inbox conversations better and improve workflows! From now on, messages that you have assigned to specific topics using tags can be displayed in separate folders. Collect Messages by Tags…

NEW: Reply to LinkedIn Messages with Fanpage Karma

You can now reply to your LinkedIn messages directly out of the Fanpage Karma inbox. Respond to LinkedIn Comments All comments on posts of your LinkedIn Company Profile now go to the same inbox as your emails and messages from…

WhatsApp Community Management Made Easy

Are you using WhatsApp for your community management? WhatsApp is perfect for a fast exchange of information between a company and their customers. For the community manager, however, it is yet another network that needs tending. We can make it…

ENGAGE – All Direct Messages in one Spot

We have good news. As of now, all direct messages can be transmitted via the Facebook API again. Maybe you didn’t even notice that this interface has been partly restricted after the data scandal at the