You can now reply to your LinkedIn messages directly out of the Fanpage Karma inbox.
Respond to LinkedIn Comments
All comments on posts of your LinkedIn Company Profile now go to the same inbox as your emails and messages from other networks. This saves you from having to switch platforms and enables you and your team to distribute messages among each other and answer them quickly.
Step by Step
To receive LinkedIn comments in your inbox, do the following:
- Go to profile settings and click “+ Add profile” to add your LinkedIn profile (here you can also add it to a profile group)
- Go to the inbox
- If need be, select the profile group at the top left
All new LinkedIn comments now appear here.
An Inbox for (almost) Every Network …
While we’re at it …
These are all message types that you can receive in the Fanpage Karma inbox.
|Network||Type of Message||possible Reactions|
|direct messages, comments on posts, user posts, mentions, ratings||reply, like, hide, delete, ban users|
|comments on posts, mentions, hashtags||reply, like, hide, delete|
|direct messages, replies, search||reply, favor, retweet|
|YouTube||comments on posts||reply, hide|
|comments on posts||reply, like, delete|
… as well as Email
In addition to messages from social networks, you can also manage your email correspondence with Fanpage Karma. As soon as you’ve connected your email account, you can both receive and reply to emails, as well as proactively send them.
These features help you and your team to reply to messages as quickly as possible and ensure smooth processes.
All conversations can be…
- assigned to team members,
- commented via internal notes,
- put on resubmission,
- and be assessed by external persons.
You can also define automated processes that recognize and react to conversations based on keywords, time spans, or mentions by fans:
- Resolve, like, answer, or mute conversations
- Reopen conversations at a specific time
- Assign conversations to specific employees
- Tag conversations
Get started right away
Start replying to your LinkedIn community right away. Add profiles now!